New bin

Trouble finding the address?

If the address you're looking for doesn't appear, try different combinations of the address and postcode.

For instance, to find Flat 3, 20 Scott's Street, Annan DG12 6JG try:

  • DG126JG - postcodes are the best searches and can have spaces or not
  • DG12 6JG 20 - postcodes and house numbers should be enough
  • 20 DG12 6JG - the order doesn't matter
  • 3 DG12 6JG - words like 'FLAT' may not appear in the official property name
  • 3 Scotts - don't worry about apostrophes, the search ignores them
  • 20 Sco - unsure of the spelling? Try just the first few characters




The cost for the standard 240 litre bin and all the recycling caddies is £88.55.

The cost for the standard 240 litre bin is £74.20.

The following form needs to be completed prior to the provision of refuse and recycling container requirements for new residential property/properties.












Please note that an invoice will be automatically issued if no contact can be made within 2 weeks this form being submitted

Your existing bin will be removed when a replacement bin is delivered. Any replacement bin may be a serviceable second-hand bin.

Please select the type of damage:

Your existing bin will be removed when a replacement bin is delivered. Any replacement bin may be a serviceable second-hand bin.

Please select the type of bin you want to change to:

Residents are responsible for keeping their own bins clean. There may be commercial organisations in your area that offer a bin cleaning service but the council does not maintain a list of them.

It can take up to 2 weeks for a replacement bin to be delivered. You are entitled to up to 4 orange sacks while a replacement bin is sourced.

Once your replacement bin arrives you may leave either the orange sacks OR the bin out for collection - we will not collect both.


You will be provided with a reference number at the end of this process. Please quote this number at any Customer Service Centre/Library to receive your sacks.

We will post the sacks to you but they may take up to 7 working days to arrive. If you don’t have them for your next uplift you may put out up to 3 black bags instead.


Your name and contact details are required to enable us to provide this service.

By submitting this form you are confirming that, to the best of your knowledge, all the details are correct and accurate.

DGC Fault Reporting Application | Version 2.1 | Last build 02/12/2019