Council Launches Dedicated Webpage to Help Householders and Businesses Access Support

Thursday, 12 January 2023 11:42

Dumfries and Galloway Council has set up a dedicated one-stop-shop webpage for households and businesses affected by the severe flooding that took place across Dumfries and Galloway in late December 2022.

It signposts to all the help and support available from the Council and its partner organisations, and will be updated regularly.

The website details grants and support for householders and tenants, help with council tax and housing benefit, support for businesses, the availability of bulky uplifts, and flooding information and advice from the council and other organisations.

There are also sections on the scale of the flood and what the Council and its partners did and is doing to help businesses and householders.

The dedicated webpage can be found at on the Council’s main flooding page.

Dumfries and Galloway Council Co-Leader Stephen Thompson said: “This webpage should be the starting point for anyone affected by the recent severe flooding across Dumfries and Galloway. We wanted to get all the information that people would find useful in one place so it’s easy to find. We will be updating it and posting updates on our social media when we do.

“We have recently experienced unprecedented flooding across our region, and we acted immediately to get vital help and support to those most in need.

“From the initial emergency response to practical help, such as the provision of skips and free bulky uplifts to assist with the removal of debris and spoiled goods, to support for businesses such as business rates discount for unoccupied properties, our Council and our partners continue to do whatever we can to help householders and business-owners respond to these distressing events.”

Dumfries and Galloway Council Co-Leader Linda Dorward commented: “Those affected by this severe flood need support, but in some cases don’t know where to access it. People dealing with the aftermath of the flood are busy enough without having to scour the Internet for the right information so that’s why we’ve brought access to it all together in one place.

“Our region’s people and communities are at the forefront of everything we do. We continue to inspect and monitor our roads, carry out emergency repairs where needed and deliver a broad range of welfare support along with our partner organisations.

“And we are out on the ground, speaking to people affected to see what urgent help is needed immediately. This will continue until communities and businesses are on a stronger footing.”