Dumfries and Galloway Council Announces Festive Opening Hours

Our council is pleased to announce that our festive opening hours are now live on our website. This page provides information on council services throughout the holiday period that includes: bin-collection arrangements, homelessness and housing options, registration offices, social work and more.

We are immensely grateful to the teams and staff who continue to show their dedication to their roles, and who are working over the festive period to support those in our region.

You can view our festive opening hours here: https://dumgal.gov.uk/festive-info

Household bin-collection arrangements over the festive period.

As is the case every year, bins will not be emptied on Christmas or Boxing Day (Wednesday 25 and Thursday 26 December 2024) or New Year’s Day (Wednesday 1) and Thursday 2 January 2025. Waste Collection teams and staff across the region have agreed to workovertime to provide the following alternative arrangements where possible:

• For bins scheduled to be emptied on a Wednesday (Christmas Day or New Year’s Day) this is planned to take place on the Saturday after (28 December 2024 and 4 January 2025).
• For bins scheduled to be emptied on a Thursday (Boxing Day or 2 January 2025) this is planned to take placeon the Sunday after (29 December 2024 and 5 January 2025).
• Bins scheduled to be emptied on Monday, Tuesday and Friday of these weeks are planned to be emptied as normal.

We have updated the “check your bin collection days” function on the “Bins and Recycling” section of our website. On it, householders can type in their postcode and see their correct festive-period bin-collection date.

This time of year can be particularly challenging to maintain a full service, given the potential for staff “call offs” due to sickness absence and inclement weather, etc.

Should there be any need to cancel particular scheduled collections, this will be clearly communicated on the service status webpage (along with the alternative arrangements where it is possible).